Move Over Big Data, it’s Time to Focus on Small Data
Over the last decade, we have witnessed the exponential growth of Big Data around the globe. Big data is now projected to grow to a massive 175 zettabytes by 2025 – up from 50 zettabytes today. The Internet has driven this growth – mainly due to the growing prevalence of rich media files, social networking platforms, and more recently, smarter, and connected IoT devices.
As businesses interact more with Big Data analytics and other insights, Big Data is simply going to lose its significance that it enjoys now – and is likely to be referred to as “data.” Even as data will continue to remain an important part of any business, the shift will gradually shift towards smaller data sets – or what is referred to as “Small Data.”
Is this the right time for businesses to shift their focus from Big Data to Small Data? Let us explore.
How does Small Data Differ from Big Data?
Primarily, Small Data is a subset of Big Data – with data volumes and formats that are small enough for better human comprehension and are easier to access and to derive actionable insights.
To understand Small Data, let us understand the three Vs that define Big Data:
- Volume – or the massive data volumes in Big Data comprising of both structured and unstructured data. Companies invest in large IT systems or platforms to derive valuable insights from these data volumes – mainly through Big Data analytics.
- Variety – or the variety of data types that businesses use when arriving at accurate insights. For example, for analyzing website traffic, companies look at various data types including the number of visitors, devices used, user demographics, and the popular channels that drive the traffic.
- Velocity – or the rapid speed at which Big Data is collected and analyzed – to keep it relevant for real-time decision making. With its huge chunks, Big data needs to be periodically analyzed at regular intervals.
- Big Data is hard to leverage for specific insights (for example, in providing a personalized user experience through CX marketing campaigns).
- Small Data is already available through various social media channels and IoT devices.
- Small Data supports the “user first” approach that is the mantra for customer-servicing companies.
- Easier to understand: No matter which business leader or decision-maker, Small Data is easier to comprehend and does not require any technical expertise. This can lead to better decision-making due to focused and accurate data insights.
- End-user focused: As mentioned earlier, companies can leverage Small Data to understand customer needs and provide improved services. In short, Small Data can help you achieve business success through the “customer-first” approach.
- Improved customer experience (CX): Guess what, customers also love and value Small Data. Whether it is for getting a good airfare or a personalized online campaign, customers enjoy the perks of businesses deploying Small Data into their CX initiatives.
- Accurate and actionable: Through its immediate and actionable insights, Small Data can be the building block for implementing other technology solutions including Customer Relationship Management (CRM), Business Intelligence (BI), and Customer Analytics.
- Avoid complex models with many parameters
- Remove any outliers when dealing with a Small Dataset
- Select the most relevant and explicit features when the data is limited
- Look for ways to extend your dataset either using synthetic samples or data pooling from multiple sources